30-Day Money-Back & Refund Policy

At HMBCloud, we stand behind the reliability, speed, and quality of our hosting infrastructure.

1. 30-Day Unconditional Guarantee

If you are not 100% satisfied with our web hosting, WordPress hosting, or cloud hosting service for any reason, you may request a full refund within 30 days of initial purchase. No questions asked.

2. Non-Refundable Items

Domain name registrations, domain renewals, SSL certificates, and dedicated bare metal hardware setups are non-refundable as these costs are immediately remitted to registry operators and hardware vendors.

3. How to Request a Refund

Simply submit a ticket under the “Billing Department” in your client area at securebytes.hostmybyte.com before the 30-day period expires. Refunds are processed back to the original payment source within 5 to 7 business days.